Guide to setting up MYPOS Connect Systems 

 

Internet

Before starting the installation, please check if the internet is working as expected. Connect a Ethernet cable from the correct ports on the Meraki Switch to a laptop, and check the internet is working. Also, make sure that PT100 & MD100 are visible via WiFi.

POS ports are normally from 13-20.

 

Server

The first job of the installation is getting the server online. Please connect the ethernet cable to Port 13 on the Meraki and turn the server on. Once, this is turned on MYPOS Support team will be able to see this, and dial in and start the configurations. (Please e-mail our Support team to let them know [email protected])

 

Receipt Printers 

-       Network Printers: Install the printer in the correct location. Plug the receipt printer in and connect an Ethernet cable. Connect the other end of the cable to an available port, then patch this on the Switch (remember ports 13-20 on the Meraki switch). Once the printers have been connected to the correct internet source, please provide our Support team with the IP address of each printer, this can be done by following the instructions below:

 

1.      Switch off printer using the Front 'Rocker Switch' Power Button

2.      Press the "FEED" button down and then switch on, keep holding the feed button down until a test 

3.      sheet is printed, then release feed button

4.      Press the "FEED" button once more and release, a second test sheet will print

5.      Switch off printer for 10 seconds then switch back on (Do not skip this step)

 

-       USB Printers: This will be used with the Stand-alone device. Simply, plug the power & USB cable into the printer. The other end of the USB cable needs to be plugged into the Stand-alone device.

 

 

iPads & Adyens(PDQ)

Please refer to our separate guide for configuration of the iPads & Adyens by clicking here. Once you have the IP for the Adyen, please provide these to our Support team.

 

Standalone 

For the stand-alone device, please make sure the receipt printer is connected via USB. Once they stand-alone device is online, our support team will dial in and make necessary updates and tests.

Barcode Scanners

Our new MYPOS barcode scanners are not directly connected to the iPad/Surface. Therefore, it’s very important for each barcode scanner and each iPad to be labelled correctly – one barcode scanner needs to be paired toone iPad. This need to be clear for the Experts in store.

We will provide labels, each barcode scanner with have a colour coded label attached, and a spare one to affix to the corresponding iPad. 

We will send a list of the PosUsers and their related colour in advance. Also, we will provide documentation on the scanners.

The iPad needs to be set as the same language as the barcode scanner for example English (US) – English (US) not (UK).

Testing

All of the hardware provided would have been tested with MYPOS Connect Software. However, it’s necessary to carry out on-site testing before trading starts. Please carry out the following checks:

-       Test the barcode on MYPOS with a SKU, Serial Number and the QR code on the Adyen.

-       Test the printer 

-       Put through some products on MYPOS to see if the Adyen is correctly synced to MYPOS. DO NOT run the sale through, this will cause problems with SAP.

As always, before trading our Support team will fully check, test and configure the software remotely