Products can only be deleted if they have never been sold or had a stock adjustment made against them, in addition before a product can be deleted any alternative barcodes, classes and suppliers will need removing from the product first, if a Product can't be deleted you will be promoted to make it inactive, this will remove the product from sale in the till front end and remove it from showing up in searches in the till front end, however it will still show in historic portal reports, if you have any queries with regards to if a product can be deleted or not contact [email protected]

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To begin with you will need to go to the MYPOS Portal at https://portal.myposconnect.com and sign in with your email address and password

Once you have logged in your will see several menu options on the left hand side of the Portal, select the "Data Setup" option and choose "Products" from the dropdown options that appear below

Search for the Product you want to delete or make inactive using the "Keyword Search" option at the top of the page or by manually scrolling through the list until you find the correct item, the products list can be ordered ascending or descending by productcode, product name or product reporting class by clicking the "Product Code" , "Long Description" or "Product Reporting Class" word in the list header.

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Once you have located the Product you want to delete move your mouse over the blue downward arrow next to that product, a pop up will appear with 3 options, view, edit and delete, select the "delete" option

If the item is eligible to be deleted the message "This item has been deleted." will appear, press close to continue

If the classification is not edible to be deleted the message "Unable to delete this item but it has been made inactive" will appear

After you have pressed "close" the portal window will reload will a list of all current products excluding any you have just deleted or made inactive